Employee Relations and It's Impact on performance

According to Armstrong (2014) an organization consists of people who work together to achieve the organization's goals. Employee or employment relations are concerned with managing and maintaining the relationship through their trade unions or individually. In other words how management and employees live together and what they can do to achieve their goals.

Figure 1-The Key To Improving Employer-Employee Relations? (2018)

Further he explains that many employers simply want employees to do what they assigned/communicate without costing too much. On the other hand employees are also expecting a fair salary, security of employment, good working condition, safe working environment etc.. Due to this, conflicts can occur between the employer and employee. Employee rights / policy documents, HR policies, Code of ethics & union agreements are implemented to maintain this relationship between the two parties

According to the Global Competitiveness Report of (2017-2018), South Africa has the worst labor-employer relations in the world and it won't be changed unless the trust levels between employers and employees in the country improves drastically

Employee Relations Impact on performance

As per Bahreini(2017) maintaining a healthy employee relationship is essential to organization's success. Employee relation is mostly required, not only for retaining staff but for high productivity and human satisfaction within the organization. If there is a strong relationship between employees, the place will be more productive, less quarrel and will be more loyal.

According to Bahreini(2017) there are 4 tips for improving employer-employee relationships through technology.

1. Track Goals With Performance Analytics - Employee's performance tracking can be done through real time systems and reports can be shared on same day in order to have a better product positioning

2. Communicate better via video - Communication tools like video platform enables employers to build more confident & employees' believe that their performance would improve through corrective feedback.

3. Provide training on demand in the cloud - Cloud based services have given employers the ability to equip their staff on real time training materials & interactive web based training activities. This is especially helpful in ensuring compliance across the organization

4. Prioritize with digital checklists - Since paper lists are outdated, equip staff  with digital check lists. So they will success in meeting initiatives, company standards and instantly prioritize the tasks too.


CIPD Annual survey report (2015) explains that business, commercial awareness and the ability to work with cooperation are the key elements to success in L&D process


Referances

Armstrong, M. (2014). Armstrong's Handbook of Human Resource Management Practice, 13th Ed

Bahreini, S. (2017). Four Tips For Improving Employer-Employee Relationships Through Technology
Available at : https://www.forbes.com/sites/theyec/2017/08/23/four-tips-for-improving-employer-employee-relationships-through-technology/#5eb7a3de6f01

CIPD (2015). Learning & development Annual survey report.
Available at : https://www.cipd.co.uk/Images/learning-development_2015_tcm18-11298.pdf

The Global Competitiveness Report (2017-2018)
Available at : https://www.weforum.org/reports/the-global-competitiveness-report-2017-2018